Reduce workload and hence costs in the IT Help Desk by Eliminating Password Reset Calls. The FastPass Password Management solution enable employees to securely reset their password themselves, reducing help desk calls by 20-50% according to Gartner Group.
Eliminating internal Help Desk costs of 15-100$ per call
Eliminating 1-4 password related calls per employee per year
Allowing IT Help Desk resources to work on more complex tasks than resetting passwords
Allowing less “high urgency” work in the Help Desk eg. More proper planning is made possible.

Compliancy & Security
A standardized and automated process for handling password resets and account unlocks.
Effective configurable employee authentication using single-, two- or multifactor authentication during the password reset process.
Accountability for password resets through time stamping of each reset easily accessible through reporting The ability of resetting passwords without anybody but the employee getting to know the new password e.g. no handing over of password on the phone
Encryption of all transmitted passwords.
A strong, enterprise-wide password policy enforcement facility.
Password synchronization that expands the enhanced security to embrace all applications, databases and operating systems.
A mail alert to the employee when password reset has been performed or tried in FastPass on his employee-id.

Optimize Productivity by Minimizing Costly Employee Downtime
Service available 24/7/365 – now also when the IT Help Desk is closed
Significantly shorter and more comfortable “time-to-reset-password”
Only 1 password to remember across applications, databases and operating systems
Only 1 password to renew every 90 days as synchronization automatically changes the password on all systems