"We decided to implement FastPass, to reduce the administrative tasks associated with user password management, so that our help desk resources would be focused on maintenance and optimization of critical systems. We sought to guarantee 24x7 authenticated access to serve our users around the world.
The Self-Service FastPass Password Management solution has provided increased efficiency as well as increased security in the organization. We have not yet calculated the cost savings, but we can already see a clear trend: cheaper, faster and better service to our users allows us to focus on our core business." says Peter Saltzstein, CTO at VELUX after having taken the decision to implement FastPass in Velux’ global Active Directory environment.
By increasing the effectiveness of users and by reducing manual simple tasks, such as password resets, within the IT help desk, the whole organization get the benefit of self-service password management.
VELUX is a global company, marketing the products almost anywhere in the world, where windows facing up-wards and skylights are available. VELUX bring consistent standards in everything they do - production, marketing, sales, service and support."
About VELUX
The VELUX name and logo are registered trademarks in over 70 countries. The company and has from the very beginning established a global brand with registered sales of 40 markets. With over 12,000 employees across the planet VELUX achieved sales of 13 billion euros in 2004.